I'm been to Bali, too.....often? Not Enough?
Sometimes it takes an employment opportunity or a diminishing business to open our hearts and minds to what else we can do
David Reeves, Journeyman, has taken his travel experience, combined it with a passion and created something new.
The easiest way to grow your current client base is not to lose them.
When something goes wrong, are agents liable for travel insurance?
But are agents innocent or complicit?
Warning – contains disturbing footage. An inside angle and the shocking truth about what’s really happening in Lombok
It looked like poo flowing into the sink....
Don't let customer service be an art form that dies in your business.
Following the industry night of nights, what makes a great travel agent in 2018?
I got deported from France. Here's how it panned out
Community development projects offer visitors a personal and rewarding experience
Kids in the bed kills honeymoon romance and other weird hotel bookings conditions
Murder was definitely on the cards when this hotel description didn’t quite add up…..It’s okay to embellish a hotel description a little bit, but outright lying will definitely lead to drama
The strongest impressions are created at times of highest contrast. It’s one of the keys to creating a holiday memory.
Everyone wants an upgrade - Matt's top 5 on how to score
"I am sh%^&ing through the eye of a needle"....and other things customers of travel agents should not be heard saying abroad.
Blisters? Gravel Rash? Time for agents to challenge pax to take a break with a difference.
The more personal side of why the roomsXML merger really means “ business as usual but better”
Following their merger, B2B accommodation only specialists’ roomsXML and getabed have announced the launch of a new brand, Stuba