....Does pushing the travel button work?
It’s an important decision; an experienced travel agent has the advantage over an OTA
....a lighter side to a flight delay
Battlefield. The sporting field. Teamwork. Relevance to travel agents? A long bow to draw? Not so.
Lessons learned from His Excellency, Evan Paki, PNG Ambassador to the USA, work for all agents
Someone who I love hearing about history from is David Reeves, a once upon a time rep of roomsXML and journeyman of the industry
It's confusing for agents to understand pricing; what's it like for the public?
Conflicting ideas may be required to find the next thing in your travel business
Did we all just come of age at the NTIA's?
The very first property in the Shangri-La group of hotels, Shangri-La Singapore recently reopened its Tower Wing after months of renovation
The moment you board that plane and tell someone you are a travel agent you are the travel industry.
Agents should learn from the perception of our border forces.
Matt Patterson – Front line Customer Service Manager, roomsXML, explains what happens when you get trigger happy and double booking across the internet.
One of the most exclusive reservations in town, and therefore among the most sought after, is for a room at Hôtel de JoBo, the fashionable hotel whose 24 elegant rooms belie the building's earlier fu...
The women I know in Travel who are leaders in their fields are beyond inspiring, they pour their heart and souls into their work and they are making a huge mark in the industry.
Disruptive technology or destructive disruption? What is Uber and what does it say about us??
I sought feedback from female members of the travel industry who I respect and admire on the question of “Is the travel industry” getting it right for women?”.
Booking conditions are becoming an increasingly important factor - But how much do agents take notice of them?
Is the industry getting it right for the ladies?
Go on, be a good human, take note of your staff.