Don't let customer service be an art form that dies in your business.
Following the industry night of nights, what makes a great travel agent in 2018?
I got deported from France. Here's how it panned out
Seize the chance to score the fabulous 2018 trade incentive from Tahiti Travel Connection (TTC), Australia’s leading travel specialist
Discover the Real America and win two spots (for themselves and a friend) on the Tastes & Sounds of the South trip
Contiki has launched their brand new agent site
The offer includes Club Med’s infamous all-inclusive package of non-stop activities
Kids in the bed kills honeymoon romance and other weird hotel bookings conditions
Murder was definitely on the cards when this hotel description didn’t quite add up…..It’s okay to embellish a hotel description a little bit, but outright lying will definitely lead to drama
The strongest impressions are created at times of highest contrast. It’s one of the keys to creating a holiday memory.
Everyone wants an upgrade - Matt's top 5 on how to score
"I am sh%^&ing through the eye of a needle"....and other things customers of travel agents should not be heard saying abroad.
Blisters? Gravel Rash? Time for agents to challenge pax to take a break with a difference.
The more personal side of why the roomsXML merger really means “ business as usual but better”
Club Med is rewarding all travel agents who help their clients to enjoy some well-deserved island therapy with 20 percent commission on bookings
Predominantly admin roles from aged 14 – 27 but I have also worked as a nanny in Canada, in finance, education, corrective services and the UK entertainment industry in London before fulfilling my li...
This could be the biggest game changer we see in the booking of hotels online.
The Travel Counsellors Annual Conference is an opportunity to come together as a business to not only celebrate the successes of the last year but to also
A “nostalgia“ bar on a Wednesday night in Singapore.
roomsXML finds the perfect hotels in the fastest time ever with new supercharged human search capabilities