Don't let customer service be an art form that dies in your business.
Following the industry night of nights, what makes a great travel agent in 2018?
I got deported from France. Here's how it panned out
With 80 percent of Americans suffering from back pain, the thought of a long trip can be discouraging
Murder was definitely on the cards when this hotel description didn’t quite add up…..It’s okay to embellish a hotel description a little bit, but outright lying will definitely lead to drama
The strongest impressions are created at times of highest contrast. It’s one of the keys to creating a holiday memory.
"I am sh%^&ing through the eye of a needle"....and other things customers of travel agents should not be heard saying abroad.
The gifts have all been exchanged, the festive parties full of yuletide carols have past and the holiday decorations are packed away for another year
The organisations have produced a plain English guide to travel insurance
As Hong Kongers love to travel abroad during the summer holidays, KAYAK.com.hk is here to refresh your memory on traditions and taboos in different parts of the world.
10 tips to avoid crime on holiday from Craig Morrison, CEO for Southern Cross Travel Insurance
With the holiday season on the horizon, consumer advocacy group CHOICE reveals its top 11 summer travel tips.
Would-be travellers need not be disheartened by the falling Australian dollar, with Europcar sharing its insider knowledge on affordable travel.
While travelling overseas is almost always thrilling and inspiring, returning to an empty wallet is not quite as exciting
To celebrate the launch of its new United States travel guide, Visit USA is asking travel agents to share their top USA travel tips for the chance to win AUD$500.