Designing experiences for these customers instead of ‘sales pitches’ and pack-ages will garner their attention, respect and investment

After spending two years in the Yasawa Islands, Fiji, conducting conservation works, I joined Nanuku Resort to impart my knowledge and elevate further the current sustainability practices already in ...

You will always be met with a smile, and we work very hard to make every guest feel that they have stepped into a home away from home, whether they are staying with us

I was guided towards the hospitality industry; I used to cook cakes with my mother in the kitchen and spent my summer holidays working in restaurants

I have worked my way up through the hotel industry ever since, moving into sales, commercial, operations and now in my role as IHG’s Managing Director for Australasia and Japan

Being sustainable and environmentally friendly is what the Generation Z wants us to be (and rightly so), and of course technology will make sure that we don’t have to check-in and check-out manually ...

When I bought the property, we literally broke down the walls and rebuilt from the inside to modernize and create as much space as possible in the rooms

I imagine the next few years to be more digital than today, whether it is with new technology for you to book your flights, new smart gates to board your plane, WiFi access onboard, new ancillary pro...

I simply believe that being in the hospitality industry is to take on such a big role, and that can be one of the most exciting things that one could ever experience in their course of their professi...

Having always had a passion for meeting people and learning about the world and its different cultures, I felt I could share my perspective through delivering authentic travel experiences

Amelia Cody has taken up the role of resident marine biologist at Outrigger Konotta Maldives Resort, here she shares scientific insights on marine ecosystems in the Maldives

After working in the Fashion & Beauty industry in Spain and London for 6 years, on returning to Australia I chose to move into an industry that was reflective of my personal passion, travel

Over the years, I have had the opportunity to travel extensively as part of my work, which I greatly appreciate. I have seen the sun rise over the Great Wall and I have seen it set behind the Pyramid

I started working at Baron after I graduated from the university back in 1997 since then I have been helping travelers organizing holidays or taking them to unforgettable experiences

Due to working across different time zones, my day is always eventful – starting with our Hawai’i properties and finishing the day with our resort in Mauritius, and covering Fiji, Thailand, and Maldi...

Peace of mind knowing that clients are going to come back with life time memories and experiences. It appeals to everyone!

Growing up, my mom worked for Marriott – so I had the opportunity to spend many days in their corporate offices, which piqued my interest in hospitality as a career

Travel creates unlimited personal and professional opportunities; and it’s the best conduit for new experiences and interactions that can benefit us all

Always appreciate your employees and have respect for everyone no matter what their title is

Born in Sydney, I grew up in the Blue Mountains and Manly, before moving to the Sunshine Coast with my family 12 years ago