It is so dynamic; no day is the same. I am constantly challenged and inspired by the people, travel is highly emotional, and it means that we must be ready for literally anything and everything

The wonderful thing about this company is the open channels of communication, which allows for idea contribution and keeps the business genuine

The world is a village and people remember who you are, so leaving any job on good terms goes a long way

From a great friend of mine: "What you think is what you say, what you say is what you do, what you do is who you are, mind what you think

Always work at a level above in which you are employed, this way when a promotion opportunity presents itself you are well prepared and a natural choice

As a teenager, cleaning function rooms, washing up, chipping weeds, and scrubbing car park oil stains in a regional motel. The camaraderie and 24/7 nature of hotel operations are my happy place

There is almost nothing ‘standard’ left in hotels these days with design and interaction taking place on multiple levels now

One day I’m strategising with key accounts about growing their market share and the next day I’m driving ‘Little Carnival’, a custom-made mini Carnival ship down the Brisbane Mall

Designing experiences for these customers instead of ‘sales pitches’ and pack-ages will garner their attention, respect and investment

After spending two years in the Yasawa Islands, Fiji, conducting conservation works, I joined Nanuku Resort to impart my knowledge and elevate further the current sustainability practices already in ...

You will always be met with a smile, and we work very hard to make every guest feel that they have stepped into a home away from home, whether they are staying with us

I was guided towards the hospitality industry; I used to cook cakes with my mother in the kitchen and spent my summer holidays working in restaurants

I have worked my way up through the hotel industry ever since, moving into sales, commercial, operations and now in my role as IHG’s Managing Director for Australasia and Japan

Being sustainable and environmentally friendly is what the Generation Z wants us to be (and rightly so), and of course technology will make sure that we don’t have to check-in and check-out manually ...

When I bought the property, we literally broke down the walls and rebuilt from the inside to modernize and create as much space as possible in the rooms

I imagine the next few years to be more digital than today, whether it is with new technology for you to book your flights, new smart gates to board your plane, WiFi access onboard, new ancillary pro...

I simply believe that being in the hospitality industry is to take on such a big role, and that can be one of the most exciting things that one could ever experience in their course of their professi...

Having always had a passion for meeting people and learning about the world and its different cultures, I felt I could share my perspective through delivering authentic travel experiences

Amelia Cody has taken up the role of resident marine biologist at Outrigger Konotta Maldives Resort, here she shares scientific insights on marine ecosystems in the Maldives

After working in the Fashion & Beauty industry in Spain and London for 6 years, on returning to Australia I chose to move into an industry that was reflective of my personal passion, travel